The best part of my role here at Second Opinion Partners is the freedom I possess to simply do all I can to ensure our clients enjoy a warm and friendly experience.
Seeing the smiles on their faces light up when I deliver their fresh baked cookies and treats during their time with us just thrills me to no end.
I take pride in hearing a client's smile through the phone when I help them book their appointment, or explain to them how I have made a special arrangement to suit their personal needs. Taking care of people and knowing that I am delivering a positive impact on their day makes me feel good!
Hanna is the Director of First Impressions. She is in charge of all incoming phone communications, scheduling client appointments and performing general office and administrative tasks.
Hanna also manages preparations and set up for client visits, to include facilitating specialty requests and more to ensure the Ultimate Client Experience.
Hanna attended The University of Illinois, Urbana-Champaign where she graduated in 2018 with a degree in Food Science and Human Nutrition with a concentration in Hospitality Management.